Case Management

At Hazel Burns Hospice, a Case Manager will receive all Client referrals, and contact either Clients or designated caregiver contacts to set up a home visit.  At the home visit, Clients will receive an information package containing descriptions of current programs and related services, as well as items of interest to those living with life-limiting conditions, their families and their care providers.
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Our Case Management program offers:
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• Referrals to Hazel Burns Hospice programs and services;
• Assistance with Advance Care Planning;
• On-going monitoring of Client physical, mental, emotional and spiritual condition;
• Referrals to service providers, organizations and agencies that support needs in the areas of Hospice service above;
• Liaison with other providers in the Integrated Community Palliative Care Team networks;
• Links to education, training and research.

Referrals may be faxed directly to Hazel Burns Hospice at 416-782-2908

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Complimentary Therapy

Registered Massage Therapy

We work with a very talented Registered Massage Therapist to provide services to Client’s and/or their Caregivers,

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In-home Volunteers

The Volunteers of Hazel Burns Hospice are the backbone of our Organization. Without their support, Hazel Burns Hospice would not be able to provide such enriching services to our Clients.

Our trained Volunteers visit our Clients in their homes and provide emotional, social, spiritual and practical support. Volunteers visit the Client once per week for two to four hours at a time. Volunteers engage in a range of activities including companionship and active listening, reading out loud, watching television and movies, writing life reflections and doing other legacy work, going for walks, accompanying Clients to appointments, and a host of other activities based on a Client's needs and interests.
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The impact that Volunteers have on the lives of our Clients is invaluable. Their compassionate presence and attentiveness can provide a deep sense of comfort and safety, while activities such as life reflection and legacy work may offer a renewed sense of meaning and purpose.

The In-home Volunteer program also provides respite for Caregivers, to ensure that Caregivers are able to rest, take care of themselves and avoid burnout. 

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Resources

Additional Hospice Information and Specialized Services:
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Hospice Palliative Care Ontario (HPCO) https://www.hpco.ca/
Better Living & Health  https://mybetterliving.ca/hospice-services/
Circle of Care http://www.circleofcare.ca/default.aspx
Hospice Toronto http://www.hospicetoronto.ca/
Journey Home Hospice journeyhomehospice.ca/
Jewish Hospice Program http://www.jfandcs.com/
Philip Aziz Centre http://www.philipazizcentre.ca/
Emily's House www.emilyshouse.ca/
The Dorothy Ley Hospice https://www.dlhospice.org/