At Hazel Burns Hospice, your Case Manager is your point person for all services offered by the Hospice. They can also direct you to other services which might be helpful that are available through other Community Organizations. As your first point of contact, your Case Manager will come to your home to get to know you and/or your friends and family who are supporting you at this time.
During our first visit you will be provided with all relevant information about Hospice services, as well as guidance on how to enhance your support of someone living with a life-limiting illness. This is also an opportunity to get to know you as a person, and if interested, get a sense of how we might best match you and your family with one of our Volunteers. Case Managers are also experts in helping you navigate issues like compassionate leave, anticipatory grief, advance care planning, funeral planning and other topics with which you may be unfamiliar.
Your Case Manager also communicates with your broader palliative care team so that they remain informed as to what is happening with you and your family at all times.
Our Case Management program offers:
Referrals may be faxed directly to Hazel Burns Hospice at 416-782-2908
Registered Massage Therapy
We work with a very talented Registered Massage Therapist to provide services to Clients and/or their Caregivers. If the Client wishes to engage in this service the Hospice will provide 3 complimentary sessions.
The Volunteers of Hazel Burns Hospice are the backbone of our Organization. Without their support, Hazel Burns Hospice would not be able to provide such enriching services to our Clients.
Our trained Volunteers visit our Clients in their homes and provide emotional, social, spiritual and practical support. Volunteers visit the Client once per week for two to four hours at a time. Volunteers offer their companionship through various means. From simply being present and actively listening, to reading out loud, to writing/recording life reflections, to going for walks, as well as a host of other activities based on a Client's needs and interests.
The impact that Volunteers have on the lives of our Clients is invaluable. Their compassionate presence and attentiveness can provide a deep sense of comfort and safety, while activities such as life reflection and legacy work may offer a renewed sense of meaning and purpose.
The In-home Volunteer program also provides respite support for Caregivers, to ensure that Caregivers are able to rest, take care of themselves and avoid burnout.
We hold 6-week bereavement support groups throughout the year offering Families, Friends and Caregivers the opportunity to come together and explore their personal experiences with grief and bereavement. Each session offers different activities and/or topics of discussion, followed by time for personal reflection and sharing amongst the group.
Please contact us for more information about our upcoming support groups.